Finally, some answers to Windows 7 upgrade questions

Every day for the past few months, I have received at least one question from readers wanting to know how the Windows 7 upgrade process will work. And in every case, my answer has been consistent: I didn't know. So when I got home from the Windows 7 launch event and found four Windows 7 upgrade boxes waiting in my office, I got right to work. Here, at long last, are the answers you've been looking...
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