The Inbox Treasure Hunt: How Not to be a Jerk

I get lots of emails with business plans, PowerPoints, executive summaries each week. I try to give them all a fair read. After all, you never know where you're going to learn about the next Microsoft. But you'd be surprised how often I will get a mass email address to "Dear Sir" or, worse yet, addressed to the wrong person.

The other day I got just such an email. It was addressed "Dear Mr....